13 Replies Latest reply on Jul 16, 2014 6:25 PM by David__B

    Upgraded to paid CC but IOS apps still say "Creative Cloud Free"

    gec78 Level 2

      I had the Creative Cloud app (amongst other Adode apps that are linked to my CC account) installed on my iPad before I paid the CC subscription. I then downloaded Lightroom after I paid, but the app says Trial Version. The Creative Cloud app says I have "Creative Cloud Free" only under Settings. I have tried logging out, logging back in, shutting the iPad down, reopening, uninstalling the app, reinstalling, turning around, touching the ground, burying the iPad under a full moon, but still I'm listed as Free. I have no issues downloading desktop apps, and when I log in on desktop my account says I have a paid subscription. Any ideas? Thanks