2 Replies Latest reply on Jul 18, 2014 1:08 AM by alpi agarwal

    Why is Presenter 10 asking for a disk when installing the downloaded version?

    CMartin BCBSAL Level 1

      I am trying to install Presenter 10 and it is asking me to insert a disk even though I downloaded the installation file.  I am trying to install Presenter 10 on Windows 7, PowerPoint 2010 and have chosen the 32-bit option to install. After I input my authorization code it starts installing for a few seconds before asking to insert a disk, which I do no have.  The 64-bit version is installing fine but not showing up in PowerPoint 10 and our thinking is because PowerPoint 2010 is 32-bit.  Any suggestions???