0 Replies Latest reply: Jul 15, 2014 3:47 PM by charliemanning RSS

    Everytime I open a comment tag 'pop-up,' the Thumb-Nail section opens, very annoying.  Have tried everything I can think of.  Any ideas?  Thank you.

    charliemanning Community Member

      Every time (ALMOST) I open a comment tag 'pop-up,' the Thumb-Nail section opens, very annoying.  Have tried everything I can think of.  Any ideas?  No other problems elsewhere, either in Adobe or Word or my entire computer for that matter.  Very strange glitch.  Ran several deep virus checks - nothing.  Booted and re-booted.  Entered different ways into Adobe, no help.  Thought about my keyboard (wireless of course) might be doing it, but in other web-sites and in WORD - no problems.

       

      I use WINDOWS 8.1.  Also doubled checked my up-date status.  Is there a chance that this is a continuing problem that is still being encountered from the last major Adobe up-date?  Use Adobe for years with never a problem until the latest up-date.  Parting thought, maybe just my batteries in my keyboard are getting low, or a really low threshold virus of some sort, no idea.  Any help would be greatly appreciated.

       

      Thank you!   Charlie