That is the file i was talking about when you click the link you provided that is the name of the file
i get an error even faster with that fix.
Can you please provide the following two log files:
- ~/Library/Logs/FlashPlayerInstallManager.log file (this is the Users Library, not the system Library)
- this is a general OS X install log file. You can copy/paste just the Flash Player related log content.
The content of both files will be fairly large to post here, as such, please use the How to share a document instructions to share the files.
I'm having issues with the flash update as well. Install times out after 30%. I tried downloading the offline installer, but the link that Pat listed above doesn't work. Says "Safari can't connect to server." Do you have another link we can try? Thanks in advance.
I too was unable to install the flash player. It would download but upon attempting to install it would freeze and tell me to close Safari even though it was not running. I downloaded the player from the offline link Pat provided and it installed without issue. By the way, thanks Pat.
Thank you for providing the files. I didn't get a chance to look at them yesterday, but will do so today.
Please start a new thread with your issue, as it appears to be different from Kiwisox. It is also difficult to respond to various users in the same thread and keep responses relevant to each individual as the forums software doesn't nest responses to individual users, but lists everything chronologically. Please follow the guidelines here, Read Before Posting: How To Get A Useful Answer To Your Question, when creating your new thread. I've actually not seen the "Safari can't connect to server" returned by the Flash Player installer. Please include a screenshot of the error. Instructions available here, The specified item was not found.. Thank you.
You're issue appears to be different from Kiwisox. On Mac, simply closing an application window does not quit the application. You need to actually terminate Safari for Flash Player installation to proceed.
There are a few different ways to Quit Safari:
Quit Safari app from the Dock icon:
Mouse over the Safari icon in the Dock
Press CTRL and left-mouse click at the same time
A menu will display. Click Quit to terminate the application.
Use Activity Monitor to terminate Safari:
Launch Activity Monitor from Applications/Utilities/Activity Monitor
Ensure 'All Processes' are being listed (menu in the upper right)
Find and select Safari
Click the Quit Process button (upper left)
Unfortunately, the FlahPlayerInstallManager.log file was empty and the install.log file did not contain information for the current installation you are attempting. Can you please provide one more log file, by following these instructions:
- Download the online installer from get.adobe.com/flashplayer and save it to the desktop
- Mount the DMG (double-click the file) and copy the .app file to a local folder (e.g. desktop)
- Open LaunchPad and in the top search window type Terminal, click the app icon to open the Terminal application
- In Terminal, change directories to where the .app is saved to (step 2), type: cd <location to file in step 2>
- e.g. If the extracted .app file is on the desktop, type: cd /Users/labuser/Desktop
- At the prompt, type: ./Install\Adobe\ Flash\ Player.app/Contents/MacOS/Install\Adobe\ Flash\ Player -debug - file
- Go back to back to the location where the .app is saved to (step 2)
- Right-click on the app and select Show Package Contents
- In the window that displays, navigate to Contents/MacOS
- Obtain the host.develop.log file.
- Post the host.develop.log file to the same location as before (How to share a document ).
Finally After a month of frustrating hair pulling i found a forum from 2011 that gave me the answer to my problems
after the update and the uninstall of the flashplayer my permissions got damaged no idea how or why
but this video explained what to do to sort it
it was also affecting my adobe cloud i could not install new apps or update
thanks for all the replys