0 Replies Latest reply on Jul 15, 2014 5:13 PM by AbsoluteOlly

    Save for web error

    AbsoluteOlly

      So I'm having trouble with this error message coming up when I'm trying to make stuff. (The Operation could not be completed") At the moment I have been trying to make a fairly large giff, that, for whatever reason is 400mb, after i go in to save for web and attempt to optimize it, i get this message, it has worked before, however i can't seem to save my file as a gif, if you happen to know how i can solve this as well, i can only seem to save it as HTML or JPEG.

       

      I have tried re-opening PS

       

      My System info off PS CC I have seen this problem posted here before and it was solved through lack of memory, however i have 32gb RAM so i figure that is not the issue, is there a way to allocate more memory to PS? Thanks!

       

      Adobe Photoshop Version: 14.2.1 (14.2.1 20140207.r.570 2014/02/07:23:00:00) x64

      Operating System: Windows 8 64-bit

      Version: 6.2

      System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 2394 MHz

      Built-in memory: 32655 MB

      Free memory: 29156 MB

      Memory available to Photoshop: 29573 MB

      Memory used by Photoshop: 60 %

      Image tile size: 1024K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1080, right=1920

      Display: 2

      Display Bounds: top=0, left=1920, bottom=720, right=3200

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGPUs=1

      gpu[0].OGLVersion="3.0"

      gpu[0].MemoryMB=2080

      gpu[0].RectTextureSize=16384

      gpu[0].Renderer="Intel(R) HD Graphics 4600"

      gpu[0].RendererID=4511

      gpu[0].Vendor="Intel"

      gpu[0].VendorID=4318

      gpu[0].HasNPOTSupport=1

      gpu[0].DriverVersion="10.18.10.3412"

      gpu[0].Driver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10 iumd32"

      gpu[0].DriverDate="20140122000000.000000-000"

      gpu[0].CompileProgramGLSL=1

      gpu[0].TestFrameBuffer=1

      gpu[0].OCLPresent=1

      gpu[0].OCLVersion="1.2 "

      gpu[0].CUDASupported=0

      gpu[0].OCLBandwidth=2.10416e+010

      gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 10.18.10.3412"

      gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447]

      gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]

      gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

      gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

      gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

      gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

      gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]

      gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0

      License Type: Subscription

      Serial number: 90970228348919035075

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\

      Temporary file path: C:\Users\oliver\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Startup, 356.3G, 18.7G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Required\Plug-Ins\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Plug-ins\

       

      Installed components:

        ACE.dll ACE 2013/10/29-11:47:16 79.548223 79.548223

        adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850

        AdobeLinguistic.dll Adobe Linguisitc Library 7.0.0

        AdobeOwl.dll Adobe Owl 2013/10/25-12:15:59 5.0.24 79.547804

        AdobePDFL.dll PDFL 2013/10/29-11:47:16 79.508720 79.508720

        AdobePIP.dll Adobe Product Improvement Program 7.0.0.1786

        AdobeXMP.dll Adobe XMP Core 2013/10/29-11:47:16 79.154911 79.154911

        AdobeXMPFiles.dll Adobe XMP Files 2013/10/29-11:47:16 79.154911 79.154911

        AdobeXMPScript.dll Adobe XMP Script 2013/10/29-11:47:16 79.154911 79.154911

        adobe_caps.dll Adobe CAPS 7,0,0,21

        AGM.dll AGM 2013/10/29-11:47:16 79.548223 79.548223

        ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31

        aif_core.dll AIF 5.0 79.534508

        aif_ocl.dll AIF 5.0 79.534508

        aif_ogl.dll AIF 5.0 79.534508

        amtlib.dll AMTLib (64 Bit) 7.0.0.249 BuildVersion: 7.0; BuildDate: Thu Nov 14 2013 15:55:50) 1.000000

        ARE.dll ARE 2013/10/29-11:47:16 79.548223 79.548223

        AXE8SharedExpat.dll AXE8SharedExpat 2011/12/16-15:10:49 66.26830 66.26830

        AXEDOMCore.dll AXEDOMCore 2011/12/16-15:10:49 66.26830 66.26830

        Bib.dll BIB 2013/10/29-11:47:16 79.548223 79.548223

        BIBUtils.dll BIBUtils 2013/10/29-11:47:16 79.548223 79.548223

        boost_date_time.dll DVA Product 7.0.0

        boost_signals.dll DVA Product 7.0.0

        boost_system.dll DVA Product 7.0.0

        boost_threads.dll DVA Product 7.0.0

        cg.dll NVIDIA Cg Runtime 3.0.00007

        cgGL.dll NVIDIA Cg Runtime 3.0.00007

        CIT.dll Adobe CIT 2.1.6.30929 2.1.6.30929

        CITThreading.dll Adobe CITThreading 2.1.6.30929 2.1.6.30929

        CoolType.dll CoolType 2013/10/29-11:47:16 79.548223 79.548223

        dvaaudiodevice.dll DVA Product 7.0.0

        dvacore.dll DVA Product 7.0.0

        dvamarshal.dll DVA Product 7.0.0

        dvamediatypes.dll DVA Product 7.0.0

        dvaplayer.dll DVA Product 7.0.0

        dvatransport.dll DVA Product 7.0.0

        dvaunittesting.dll DVA Product 7.0.0

        dynamiclink.dll DVA Product 7.0.0

        ExtendScript.dll ExtendScript 2013/10/30-13:12:12 79.546835 79.546835

        FileInfo.dll Adobe XMP FileInfo 2013/10/25-03:51:33 79.154511 79.154511

        filter_graph.dll AIF 5.0 79.534508

        icucnv40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615

        icudt40.dll International Components for Unicode 2011/11/15-16:30:22 Build gtlib_3.0.16615

        imslib.dll IMSLib DLL 7.0.0.145

        JP2KLib.dll JP2KLib 2013/10/29-11:47:16 79.248139 79.248139

        libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

        libiomp5md.dll Intel(R) OMP Runtime Library 5.0

        libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0

        LogSession.dll LogSession 2.1.2.1785

        mediacoreif.dll DVA Product 7.0.0

        MPS.dll MPS 2013/10/29-11:47:16 79.535029 79.535029

        msvcm80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

        msvcm90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

        msvcp100.dll Microsoft® Visual Studio® 2010 10.00.40219.1

        msvcp80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

        msvcp90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

        msvcr100.dll Microsoft® Visual Studio® 2010 10.00.40219.1

        msvcr80.dll Microsoft® Visual Studio® 2005 8.00.50727.8428

        msvcr90.dll Microsoft® Visual Studio® 2008 9.00.30729.1

        PatchMatch.dll PatchMatch 2013/10/29-11:47:16 79.542390 79.542390

        pdfsettings.dll Adobe PDFSettings 1.04

        Photoshop.dll Adobe Photoshop CC CC

        Plugin.dll Adobe Photoshop CC CC

        PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 4.2.0.36

        PSArt.dll Adobe Photoshop CC CC

        PSViews.dll Adobe Photoshop CC CC

        SCCore.dll ScCore 2013/10/30-13:12:12 79.546835 79.546835

        ScriptUIFlex.dll ScriptUIFlex 2013/10/30-13:12:12 79.546835 79.546835

        svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0

        tbb.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003

        tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 1, 2012, 1003

        updaternotifications.dll Adobe Updater Notifications Library 7.0.1.102 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 7.0.1.102

        WRServices.dll WRServices Mon Feb 25 2013 16:09:10 Build 0.19078 0.19078