1 Reply Latest reply: Jul 16, 2014 7:10 AM by ssprengel RSS

    Do I lose the trial period when I buy?

    cteavin Community Member

      I Just want to be sure.

       

      I plan to purchase Lightroom/Photoshop. I'm in the first week of my trial membership. If i buy now will my 1 year subscription start from the date of payment, or after the trial period ends?

       

      Thanks

        • 1. Re: Do I lose the trial period when I buy?
          ssprengel Community Member

          Your subscription starts from the moment the payment is accepted and has nothing to do with when the trial ends.  If you plan on using it in trial mode for a few more weeks, as a way to defer when you must renew your subscription in a year, then give yourself a week overlap, in case something goes wrong with your payment or who knows what at Adobe’s side, where your subscription doesn’t immediately start when you pay, so you can use it in trial more for the last week while attempting to resolve any payment issues.