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First thought: Check your conditional build expression for WebHelp output. It might not be defined as "FINANCE."
Nope, I'd already tried that - but I gave it another run through just in case.
You see, one of the other odd things is that when it includes this other dept or indeed departments - which it's also prone to do. The resultant build does give the full version of the required dept, but not the entire contents of the ones which also appear in conjunction with it.
Also - it's not consistent, so for example. the compiled build Dept A, contains parts of B & D, but compiled Dept E might contain parts of A & D etc.....
As I said - I've tried stripping ALL the build flags and starting from scratch to no avail............also I ensure that which ever version of Web interface, ie, Internet Explorer v6, V7, and FireFox does clear all its cache when it closes, thus starting afresh each time.
There just doesn't seem to be any logic in this at all.
When you generate FINANCE, what appears in the Conditional Build Expression field in the first WebHelp window?
Good Morning Leon:
Removed all existing BUILD TAGS for each Folder/Book With Build Tag called "EVERYTHING'.
So now all the Departments are covered my the same Tag. Checked also that all items shown
in the Topics pane all are tagged the same.
Now for the FINANCE Folder/Book, I assigned a new Tag called FINANCE, and removed the
I'm doing everything OK so far?
So let's move onto the build.
Using a copy of the WebHelp SSL, I create a Output Folder and Start Page:
I am right in saying you can name/Create a Start Page however/whatever you like?
The Conditional Build Expression.
I use the 'Basic' method, so all other departments are excluded from the output except for
The 'Advanced' windows shows:
"NOT Administration AND NOT Class_II AND NOT Everything AND NOT Facilities AND NOT
Food_and_Beverage AND NOT HR_Dept AND NOT Inventory AND NOT IT_Dept AND NOT Marketing AND
NOT MIB_Dept_pol AND NOT MIB_Org_Chart AND NOT MIB_Policies AND NOT
MIB_Senior_Administration AND NOT Muck_Hist AND NOT NOTHING AND NOT Softcount AND NOT
Note that Inventory has the 'AND NOT' expression - this is the Dept with which Finance is
interfereing with, and vice-versa.
The Default Topis is set as:
The following Window has all the default selections set.
Now SAVE + Generate - and everything comes out perfectly.
Same exercise with Inventory.
So this time your Tag Reads:
NOT Administration AND NOT Class_II AND NOT Everything AND NOT Facilities AND NOT Finance AND NOT Food_and_Beverage AND NOT HR_Dept AND NOT IT_Dept AND NOT Marketing AND NOT MIB_Dept_pol AND NOT MIB_Org_Chart AND NOT MIB_Policies AND NOT MIB_Senior_Administration
I have a DOC file which shows the results on screen dumps. However the rogue Topics shown in the Finance section actually belong to the Inventory section (wierd eh?), But there's not any links I can spot....
Hope the above makes sense.
Thanks for your assistance in this!
Now -here's another oddity.........
If I assign a new Build Tag to the two offending Topics - Which are the Open&Close, and Job Description for the Receiving Clerk. - so let's say I assign them to a new build Tag, which is assigned to another Dept - for example Operations. Which once again isn't included in the build.............
This time the ENTIRE Inventory section dissapears.....Explain that one.....