12 Replies Latest reply on Jan 6, 2015 12:24 PM by zaphod54

    I get error message:An error occurred when attempting to change modules.

    gr8fulted

      I just purchased Lightroom 5 out of the box. After downloading it onto my iMac, it asks for the serial number, which I give it. I've also registered the product. I can see that it's registered as I look at the purchased items in my account.

      But every time I attempt to use the software, 2 things happen:

      1. I get a popup that states: An error occurred when attempting to change modules. As a result, nothing works when I click on anything in the top bar, In fact, when I click on anything in the top bar, the same pop up happens.

      2. Each time I quit the program and then attempt to open it again, I always have to answer if I want to buy it or try it, then reinter the serial number and registration stuff. Everytime. It's a never ending circle and I am unable to use

      this software. At this point, all I got for my $130+ was a box, a CD, and lots of frustration. Can't use the software at all.

       

      How does anyone use software that acts like this????

      Aperture was tons better, and it also just works.