4 Replies Latest reply: Sep 29, 2014 7:27 PM by Pela03

Latest update deleted all my work

mrdvivo Jul 17, 2014 6:13 AM

I just updated my Line app in the app-store updates and when I opened the app I was shocked to find all my hours upon hours of hard work all gone

Everything was apparently deleted by the update... ?

Please tell me there is a way to restore my work

1. Re: Latest update deleted all my work

davidmacy Jul 17, 2014 8:08 AM (in response to mrdvivo)

I'm very sorry about the situation. Testing before we submitted the update to the app store did not reveal this problem, but it looks like a number of user are seeing it. We're working urgently to find the issue and fix it. Hopefully your drawing are in the cloud and we can find a fix that gets them back to you.
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2. Re: Latest update deleted all my work

mrdvivo Jul 30, 2014 1:14 AM (in response to davidmacy)

I saw in your latest update you tried to fix the problem and return the
lost drawings but unfortunately all my drawings are still missing
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3. Re: Latest update deleted all my work

davidmacy Jul 30, 2014 10:13 AM (in response to mrdvivo)

Did you update to version 1.0.2?
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4. Re: Latest update deleted all my work

Pela03 Sep 29, 2014 7:27 PM (in response to mrdvivo)

I Just spend one hour working in a picture I closed went to eat something open again to give final touches and send it and boom all gone no way of retrieve because is like is never been there.. Should I trust again in this app..
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