1 Reply Latest reply on Jul 17, 2014 8:57 AM by Noel Carboni

    Downloaded university software stopped working

    thecables

      I downloaded Adobe Photoshop Extended CS6 from the University software download section.  The program has been working for 10 months.  I am supposed to be able to use it "forever."  However, now when I try to open the program, I see a Creative Cloud Masters Edition pop up window that requires me to sign in and enter a serial number.  No serial number was required when I downloaded the program and now it won't open.