I downloaded Adobe Photoshop Extended CS6 from the University software download section. The program has been working for 10 months. I am supposed to be able to use it "forever." However, now when I try to open the program, I see a Creative Cloud Masters Edition pop up window that requires me to sign in and enter a serial number. No serial number was required when I downloaded the program and now it won't open.
And when you contact the folks who maintain the University's licenses (and the downloadable software), what do they say?