I have installed a trial version of Adobe Lightroom and it accessed a networked drive from a shortcut on my desktop and over 200 images where removed. Typically a program will ignore shortcuts and limit their seach or actions to the named folder only. I need to report this bug and find out how I can restore the files to their source folders.
Can anyone point me to the right dept.
I spoke to someone on chat this morning and their 'helpful' reply was they only offer support 'BEFORE' you download the product. Once you download the product and you actually have some questions they will not assist you. Go figure!! Not great service for companies evalutating Adobes suite.
Are you saying you did a Move import with Subfolders on and/or did a Folder-drag movie in LR Library, and in either case started in or above a folder with a shortcut and the Subfolders option traversed the shortcut to an unexpected location, or something else?
CS can help you download a product and can help install a product, but aren’t here to train you how to use the product.