This is not Adobe. Just user to user.
Have you attempted to contact Adobe via its Adobe Chat.to sort out the redemption code issue?
After you click on the Premiere Elements section at the top of the document, it will take you down the document to the section relating to
Premiere Elements. At the end of that section is a "Still Need Help? Contact use.". Click on that to begin the path to
Please let us know the outcome.
You need to convert a Redemption code to a serial number at https://redeem.licenses.adobe.com/getserial. It is the serial number that registers the product.
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
The full, non abbreviated version of Redemption Code Help is given in the link that I have already posed.
Please let us know the outcome when you schedule permits.
Any significance to the "Sign In As AT" in your excerpt from the full Redemption Code Help?