Why won't my Adobe ID work for installing Adobe Flash?

[jennarud]

When I try and install flash player, a box pops up and asks for me ID and password. I type in my Adobe ID and password, and it says its incorrect.

Even If I click on download Flash, while I am signed in to Adobe.com it says its incorrect.

Can anyone help?

[pwillener · Accepted solution]

You don't need and Adobe ID to download or install Flash Player.

You will need your computer's Administrator ID & password to install system software.

[grace4peace]

what is my adobe password for then?  I am thinking admin ID and Password would give access to my computer.

[_maria_]

Hello,

You're Adobe password is used for the Adobe website (e.g. these forums) and other Adobe software  you may have (e.g. Creative Cloud).  However, whenever you install any software on Mac you are prompted to provide the computer Administrator's ID and password.  This is not just for when installing Flash Player.

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Maria

[lucian1107]

So why don't the instructions say that?   This must explain why I have been unable to download upgrades as well.

Lucian1107

[_maria_]

Hi lucian1107​

The prompt for password is a standard OS X UI dialog window, displayed whenever the OS requires admin password to install software.  I'm not sure what instructions you are referring to, however, the Installation problems | Flash Player | Mac tech note does include this information.

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Maria

[princessw16384170]

What if you don't know the admin user id and password what do you do then?

[_maria_]

@princessw16384170

I replied to your post at downloading flash player