I have received a replacement Adobe Ink today after extensive troubleshooting of my first unit with both Adobe and Adonit and, lo and behold, the new unit won't even turn on after charged!!!
I have an Adonit Jot Pro and a Jot Script and both work very well, but my bad luck with the Adobe Ink is very frustrating.
I guess someone forgot to do proper quality control before releasing Ink & Slide.
Here I go again on a journey through customer support...
Sorry to hear that. I looked at your case and saw they have already shipped you a replacement. This is the first time I've ever heard of this occurring. Per Adonit this is really rare. Thanks for letting us know by posting here on the forums.
Retrieving data ...