2 Replies Latest reply: Jul 20, 2014 9:39 AM by Larry G. Schneider RSS

    I am unable to print any documents created in either program on my HP printer.  I've reinstalled the Creative Suite 3 as well as the HP printer.  I have tried to update adobe but it says I'm not connected to the internet and I am.  I upgraded to system 10

    Julie53 Community Member

      I am unable to print any documents created in Illustrator CS3 or InDesign CS3 on my HP printer.  Both programs crash after I select print. The dialog box never shows up before the crash.  I've reinstalled the Creative Suite 3 as well as the HP printer.  I have tried to update adobe but it says I'm not connected to the internet and I am.  I upgraded to system 10.9.4 a while ago.  Anyone know what I can do to resolve this.

      Thanks Julie53