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Adding a domain name to BC site results in Error. Cannot locate Adobe support.

Community Beginner ,
Jul 21, 2014 Jul 21, 2014

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"Error. Domain name already exists..." Have 3 sites not working right now.

Sorry to post multiple times, but Adobe support is non-existent, and Live Chat and Open a Ticket are both circular links that never go anywhere, nor let me contact Adobe.

Past answers said Adobe needed to clear out their servers, but all answers in forum are from 2012(!).

Already lost a day, need help ASAP.

Thanks, Tony B.

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Adobe Employee ,
Jul 21, 2014 Jul 21, 2014

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Hi Tony

I would suggest to reach out to chat support to get a quick resolution. If possible they will be able to do it at the same time.

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Community Beginner ,
Jul 21, 2014 Jul 21, 2014

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Thanks, Gaurav. I hadn't tried live chat support this morning yet. Looks like it's working, unlike last night.

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