3 Replies Latest reply: Jul 21, 2014 12:51 PM by Jeff A Wright

Upgrade (to CC 2014) left behind the old CC versions!

shawninvancouver Jul 21, 2014 12:19 PM

This isn't a major problem but nevertheless, still very annoying.

I recently upgrading all the applicable CC software to the 2014 edition but found that I was still using the old CC software, whenever loading from the Windows recently opened list.

So now I have the following folders taking up needless space:

C:\Program Files (x86)\Adobe - Previously installed 32bit versions of the CC software. Why did Adobe install these? I have a 64bit OS!

C:\Program Files\Adobe - This is the 64bit versions of the CC software. Now it is a mix of:

Adobe Bridge CC (64 Bit)

Adobe Illustrator CC (64 Bit)

Adobe Illustrator CC 2014

Adobe InDesign CC (64 bit)

Adobe InDesign CC 2014

Adobe Media Encoder CC

Adobe Photoshop CC (64 Bit)

Adobe Photoshop CC 2014

Questions?

1. Why did Adobe install the x86 versions, when I clearly do not require that version? Do I still need the duplicated software versions in the x86 folder?

2. Why didn't Adobe remove the obsolete versions in the 64 bit folder? Can I delete the folders (in red); Adobe didn't include an uninstall for the older versions?

Thank you,

Shawn

1. Re: Upgrade (to CC 2014) left behind the old CC versions!

Jeff A Wright Jul 21, 2014 12:28 PM (in response to shawninvancouver)

Shawn the previous versions were left installed to allow for manual removal when decided by each individual. This way any third party plug-ins or workflows would not be affected by installing the current version.

For information on how to uninstall the CC version please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
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2. Re: Upgrade (to CC 2014) left behind the old CC versions!

shawninvancouver Jul 21, 2014 12:46 PM (in response to Jeff A Wright)

Thank you.

I just wish this was explained during or after the upgrade. It took me a week before I realized I was still opening my documents with the old version. It was only when I went looking for some of the new features described in the release notes.

Jeff A Wright wrote:

For information on how to uninstall the CC version please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Thanks , I just released that my list was sorted by date installed, therefore I didn't see that the older editions were still listed.
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3. Re: Upgrade (to CC 2014) left behind the old CC versions!

Jeff A Wright Jul 21, 2014 12:51 PM (in response to shawninvancouver)

Thanks for the feedback Shawninvancouver.

We continue to evaluate and add additional requested functionality to the Adobe Creative Cloud Desktop application. You can find a list of the changes which have been implemented at Creative Cloud Help | Creative Cloud app for desktop | Release Notes.
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Upgrade (to CC 2014) left behind the old CC versions!

1. Re: Upgrade (to CC 2014) left behind the old CC versions!

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