1 Reply Latest reply on Jul 21, 2014 11:07 PM by Mylenium

    Redemption Code not accepted

    mgibson@desu.edu

      I submitted the redemption code from Identit-e 2.0 on creative cloud and am getting the error "The code you entered is invalid. Please try again."

       

      The message on Identit-e was

       

      "

      Verification Request Details

       

       


      Followed by the activation and redemption codes.