I am going crazy with Photoshop CC!!! I have been using Photoshop CC and Bridge CC since Feb 2014 and have a recurring problem, which comes back periodically after having been fixed with the aid of the Adobe Help Chat facility. Today the Chat facility is not on-line, so in desperation I'm hoping someone in the Community can help me.
When I try to open a JPG file in Bridge I get the message "Bridge's parent application is not active. Bridge requires that aqualifying product has been launched at least once to enable this feature".
When I try to open a JPG file in Photoshop using the "Open As" facility, I get the message "Could not complete your request because the file-format module cannot parse the file".
I am running CC on a Dell laptop under Windows 7 64-bit.