0 Replies Latest reply on Jul 22, 2014 11:44 PM by EventeReporting

    Created an Adobe Pro account but now being asked to upgrade

    EventeReporting

      Created a new Adobe Pro account to use FormsCentral mainly but today we started getting the following message in emails when forms have been responded to.

       

      The quota for free usage is 50 responses for the form.
      Upgrade to receive up to 5000 responses.


      Now in FormsCentral I am getting the "Ready for your next form? Get more forms and view more responses with a paid subscription".


      The MyPlan page shows "Your current plan is Acrobat Pro subscription (one year)".


      Rather annoying as we cannot create any more forms at our busiest time of the year.


      Support is apparently looking into it.  But with a wait time of 48 hours ....