3 Replies Latest reply on Jul 23, 2014 11:37 AM by ClaireMooreDesigner

    Can't open file in After Effects - NVIDIA graphics card

    ClaireMooreDesigner

      Is there someone in Adobe technical support that can help me with the following After Effects issue (I had the same problem on my last MacBook Pro and they sorted it for me!):

       

       

      Ray-tracing on the GPU requires an approved NVIDIA graphics card and CUDA 5.0 of later. For now, ray-tracing will use the CPU.

       

      After installing CUDA 5.0 or later, restart your computer.

       

      For more information see: https://www.adobe.com/go/aeraytracedgpu