6 Replies Latest reply on Apr 7, 2018 8:42 AM by resdesign

    Edge Animate "exception error"

    bignickharper Level 1

      I have one file in particular that seems to have this problem.

       

      1. I open the file in Edge Animate and it immediately comes up with this error message:

      Screen Shot 2014-07-23 at 1.41.32 PM.png

      2. If I click "OK," I will have only a moment (sometimes not even that) to click on one of the layers.  If I can click on a layer and get it selected, the freeze will sometimes be avoided.

      If I just hit "OK" and wait, Edge Animate will crash and freeze.  The cursor will turn to the beach ball and I will have to force quit.

       

      I have minimal actions and have only the edge commons external script loaded. (local file, not CDN)

      I have some SVGs that were generated as copy/paste objects from Illustrator.

      I have one font loaded, Gudea.

       

      So far, the "clicking on something and knocking EA out of its freeze cycle" workaround is doable, but I would love to know if anyone else has this problem or if there is a solution.

       

      Thanks