I am trying to use my Creative Cloud trial but am super frustrated. The verification code keeps getting sent to my boss's personal email account rather than my personal email account. This is a huge problem as I would like to use Creative Cloud for personal use, not business related. His email is not listed anywhere on my account as an email address or alternate email address. How can this be corrected? I need to receive the verification code to the email address I specified, have no idea why that is not working.
Moving this discussion to the Adobe Creative Cloud forum.
Monique1013af I would recommend contacting our support team directly to verify the details on your account. You can contact our chat support at Get help with orders, refunds, and exchanges.