2 Replies Latest reply on Jul 24, 2014 1:31 PM by John T Smith

    Wrong email address for verification, creative cloud

    monique1013af

      I am trying to use my Creative Cloud trial but am super frustrated. The verification code keeps getting sent to my boss's personal email account rather than my personal email account. This is a huge problem as I would like to use Creative Cloud for personal use, not business related. His email is not listed anywhere on my account as an email address or alternate email address. How can this be corrected? I need to receive the verification code to the email address I specified, have no idea why that is not working.