3 Replies Latest reply on Jul 24, 2014 9:39 AM by Szalam

    Please Help! Repeated error message popping up at start up with blank composition


      Hi! I am trying to start a new project in AE CS6, but I keep receiving this error message at start up:


      "After Effects error: could not parse mask shape on clipboard"


      When I first opened the program it worked fine, then when I tried to start a new composition it froze up and stopped responding then crashed. When I tried reopening it is when the error started happening. I've tried looking through some old threads, but those prior situations seemed to involve actually trying to import a file into a project when they received this error message. I am trying to start a blank project and still keep receiving it right at start up. I've restarted the program multiple times, but it still comes up.


      My Macbook Pro Laptop info:

      Operating System: Mac OS X 10.8.5 (12F45)

      Processor: 2.8 GHz Intel Core 2 Duo

      Memory: 4GB 1067 MHz DDR3