Your ability to use a serial number doesn't change if a disk crashes.
What do you mean by "changing serial number"? Why are you changing your serial number? What do you mean "cannot be used"? Is there an error message?
Also please state clearly your operating system and version of Lightroom.
I changed my SSD after it crashed. Downloaded the Lightroom and the serial number could not be used. It says invalid.
Could you please provide the information that I specifically requested above?
windows 8 and lightroom 5 installed less than 2 months ago
So before the crash Lightroom 5 (not an earlier version of Lightroom) was working with your serial number and after the crash Lightroom 5 won't accept your serial number?
This implies that either you have the wrong serial number (it should be 24 digits in 6 groups of 4), or you are typing it in wrong.
yes. I tried to download again and the error message is :
It is too late to download this file. You were allowed to download within
If you have any questions, please contact Digital River Customer Service at
I wrote to their customer service and they say they cannot help me because
I bought as an educator. They give me a list of url which link me back to
adobe websites and no one to help. I really hope you can help. Thank you.
Well, I don't know if this will work, I think it should work ... but you have to try it and find out if it works
Download Lightroom 5.5 directly from Adobe, then install and enter your serial number. To find the download file, go to Google, type in
Lightroom 5.5 download Windows