0 Replies Latest reply on Jul 25, 2014 10:19 AM by HawkeyeMacs

    EM stalls during load, identified two extensions

    HawkeyeMacs

      I'm taking over for the mac imaging here and have just started assembling the fall images.  After installing CS6 I test-launched all the apps.  I ran the updates and then retested the apps.  Exension Manager now stalls at about 85% of loading extensions.  EM did NOT stall prior to running updates.

       

      After doing a little research, I went into the EM Store and started a process of elimination to see what extension(s) were causing a problem

       

      Of the 226 esntesions in InDesign CS6, there are two that will stall the load at that point if either of them are present.  If I remove(the fours files from) both from that folder, EM loads fine.  The two that are causing the stall are:

       

      idcs6_AppFramework

      idcs6_EPS Page Item

       

      What's the best response for this?  Can I just leave them out?  Are there some fixed ones I can download?

       

      I'm new to administrating CS so be gentle

       

      <edit>  I was test-launching apps in alphabetical order, and hadn't launched illustrator yet following the update.  it appears that launching illustrator with the extensions in place makes the EM happy again.

       

      Message was edited by: Royce Moore