2 Replies Latest reply on Jul 25, 2014 1:16 PM by Lerpy1

    Problems loading RAW files from Canon EOS 70D

    Lerpy1 Level 1

      I've recently changed my camera from an EOS 500D to a 70D and now find that I can't open the RAW files even though my Photoshop says it's up-to-date when queried through Creative Cloud.  However, when I check the Camera RAW version used in PhotoShopCC 2014 it's 8.0.0.137.  I tried to find and download the recommended version 8.2 but all that gave me was provide me with a DNG converter, which didn't help.  I contacted Adobe chat line but part-way through lost the connection and I can't re-establish it again to complete the process their operative was taking me through.

       

      Has anyone got any ideas about how to fix this?  By the way the files open fine in Lightroom 5.5.