2 Replies Latest reply on Jul 27, 2014 2:29 PM by A.T. Romano

    "Adobe Premiere Elements 11 has stopped working"

    Agmor1

      Hi,

       

      I have been having problems with getting Adobe Premiere Elements 11 to open. It was working fine for a year and then I haven't been able to get it to open. I have tried running the program as an administrator, uninstalling and reinstalling and deleting other material from my notebook but it always comes up with the same error message.

      Capture.JPG

      These are my computer details:

       

      Manufacturer: Toshiba

      Model: Notebook

      Rating: 5.9 Windows Experience Index

      Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz 2.40 GHz

      Installed Memory (RAM): 8.00 GB (7.89 GB usable)

      System type: 64-bit Operating System, x64-based processor

      Pen and Touch: No Pen or Touch Input is available for this Display

      Serial Number:

      [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]

      [This is an open forum, not Adobe support, please do not post personal information]

      [If you are posting using email, please turn your 'sig file' function OFF for posting]

       

       

      Why is this occurring and how do I ensure that the program runs again? Looking at other forums and posts, I see that others have been having the same problem.@