0 Replies Latest reply on Jul 27, 2014 1:37 PM by ExcaliburPhoto

    Brand new clean install of windows 8.1 , Photoshop CC 2014 and Lightroom 5.5. both programs crash everytime the import button is selected.  Wia Scan import in Photoshop and picture import in Lightroom.


      I build a brand new computer, with 32 GB RAM new motherboard system runs great.

      Clean install of Windows 8.1 brand new system install.

      Clean install of Photoshop CC 2014 64bit

      Clean install of Lightroom 5.5 64 bit

      Wia support import button in Photoshop and picture import button in Lightroom cause each program to crash.