1 Reply Latest reply: Sep 20, 2014 10:22 PM by ssanders RSS

    Webmaster tools change of address 301 redirect failed using domain forward

    thinkluke Community Member

      I'm having trouble with webmaster tools recognising our domain name change.

       

      We've recently updated website and done a name change from www.qldtshirt.com.au to www.qtco.com.au. I am using domain forwarding so qldtshirt.com.au forwards to qtco.com.au (aswell has with www.) and every thing works perfectly.

       

      www.qldtshirt.com.au/products/polo-shirts/cool-dry-fabric forwards to:

      http://www.qtco.com.au/products/clothing/polo-shirts/cool-dry-fabric

       

      We have about 4000 301 redirects setup in URL Redirects:
      /products/business-and-corporate/desk-and-office/100-organic-cotton-pencil-case to

      /products/gifts-incentives/desk-and-office/100-organic-cotton-pencil-case

      so on and so on....

       

      I've verified all sites in webmaster tools however when change of address from www.qldtshirt.com.au to www.qtco.com.au webmaster tools presents this error:

      "301 redirect failed. We detect that the root address of your old site (www.qldtshirt.com.au) does not yet redirect to the root address of your new site (www.qtco.com.au). For more information use the Fetch as Google tool."

       

      It works perfectly fine for the end user, anyone know why and how to fix please?