This is not Adobe. Just user to user.
And, your question needs an answer from Adobe. Please contact Adobe via its Adobe Chat.
Please use the following link to reach Adobe Chat regarding "Adobe ID, Signing In, and Account"
I have pre-set the link for that topic. I am not sure if the link will hold that set. If not, you will have
to navigate through through that path to the Chat panel to click on. As of a moment ago, there as an active Chat panel
at the end of the path.