23 Replies Latest reply on Jan 1, 2017 7:42 AM by matsugawa

    My Ink won't charge, although I've tried everything from the FAQ

    kellenberger

      Hi,

       

      My Ink won't charge, although I've tried everything from the FAQ. It's connected over 3 hours now with the USB cable to my MacBook. After re-connecting Ink is "pulsing" twice and then blinks red. 3x red, break, 3x red...

       

      Could you give me some advice?

       

      Thanks in Advance,

      Sven