HI James please contact the Adobe Chat Team for activation issue
kindly do the mentioned steps as follow in order to get hold of chat rep of adobe
Go to www.adobe.com/getsupport
select the product as adobe creative suite - then select the issue as adobe id and sign in - and then click on still need help contact us then you will be able to find chat option and they will help you with the chat issue
Thank you Anutosh. I hope this works.
I tried to re-install my box&disk copy of PS CS3 and have had the same problem. See my question on the Installation forum. Carl F.