2 Replies Latest reply on Jul 29, 2014 2:59 PM by station_two

    Scratch Disk Error, Disk full


      I have photoshop CS5 installed on an iMac and when i try to edit photos it says Scratch disk error the scratch disk is full. I have contacted apple care and they do not know where these files would be to clean them up. Can anybody help me figure this out? Thanks Josh

        • 1. Re: Scratch Disk Error, Disk full
          Level 7

          The files are cleaned up automatically when you exit Photoshop.

          But it sounds like your boot disk might be near full, and whatever you are editing is creating large scratch files that fill the disk.

          Specifying another scratch disk in Photoshop's preferences might help.

          • 2. Re: Scratch Disk Error, Disk full
            Level 5

            The rule of thumb I follow to figure out scratch space says to figure on 50 to 100 times the size of your largest file ever multiplied by the number of files you have open.  I have seen the scratch file exceed 800 GB once, an admittedly rare occurrence, but it often exceeds 200 GB when stitching large panoramas and the like.


            As an example—and stressing that I'm aware that others have even more scratch space than I do—I keep two dedicated, physically separate hard drives as my primary and secondary Photoshop scratch disks and a lot of GB free on my boot drive for the OS.  I also have 16 GB of RAM installed.


            Additionally, if you only have a single HD, i.e. your boot drive, you'd need it to be large enough to accommodate both the swap files of the OS as well as Photoshop's scratch.