restart your computer.
Yeah, that didn't work.... Now I've got no internet on it either..... Windows key on keyboard won't even bring up anything. All I can see is my wall paper
Customer support finally got me through it --- In case someone else has the same issue ----
1 - Press ctrl + alt + del on keyboard
2 - Windows task manager should open
3 - click file
4 - click new task (run)
5 - type explorer.exe
6 - press enter and windows should restore....
Glad that's done.....