5 Replies Latest reply on Jul 31, 2014 12:11 AM by SG...

    Why can't I use 3D?

    disneykid3

      I am using Photoshop cs6 extended. I have used the 3D option in the past. I don't use it that often, but now that I want to try something again, I can't access it.

        • 1. Re: Why can't I use 3D?
          JJMack Most Valuable Participant

          Please use Photoshop menu Help>System Info... and use its copy button and paste the info in here.

          • 2. Re: Why can't I use 3D?
            disneykid3 Level 1

            Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64

            Operating System: Mac OS 10.9.4

            System architecture: Intel CPU Family:6, Model:23, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1

            Physical processor count: 2

            Processor speed: 3060 MHz

            Built-in memory: 4096 MB

            Free memory: 2087 MB

            Memory available to Photoshop: 3358 MB

            Memory used by Photoshop: 70 %

            Image tile size: 128K

            Image cache levels: 4

            OpenGL Drawing: Enabled.

            OpenGL Drawing Mode: Basic

            OpenGL Allow Normal Mode: True.

            OpenGL Allow Advanced Mode: True.

            OpenGL Allow Old GPUs: Not Detected.

            OpenCL Unavailable

            OpenGL Version: 2.1

            Video Rect Texture Size: 8192

            OpenGL Memory: 236 MB

            Video Card Vendor: NVIDIA Corporation

            Video Card Renderer: NVIDIA GeForce 9400M OpenGL Engine

            Display: 1

            Main Display

            Display Depth: 32

            Display Bounds: top=0, left=0, bottom=1200, right=1920

            Video Renderer ID: 16918030

            Video Card Memory: 256 MB

            Serial number: 90970297502881085027

            Application folder: /Applications/Adobe Photoshop CS6/

            Photoshop scratch has async I/O enabled

            Scratch volume(s):

              Startup, 465.0G, 221.4G free

            Required Plug-ins folder: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/

            Primary Plug-ins folder: /Applications/Adobe Photoshop CS6/Plug-Ins/

            Additional Plug-ins folder: not set

             

             

            Installed components:

             

             

               adbeape.framework   adbeape   3.3.8.19346   66.1025012

               AdbeScriptUIFlex.framework   AdbeScriptUIFlex   6.2.29.18602   66.490082

               adobe_caps.framework   adobe_caps   6.0.29.0   1.276181

               AdobeACE.framework   AdobeACE   2.19.18.20743   66.507768

               AdobeAGM.framework   AdobeAGM   4.26.20.20743   66.507768

               AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.7.101.18636   66.26830

               AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.7.101.18636   66.26830

               AdobeBIB.framework   AdobeBIB   1.2.02.20743   66.507768

               AdobeBIBUtils.framework   AdobeBIBUtils   1.1.01   66.507768

               AdobeCoolType.framework   AdobeCoolType   5.10.33.20743   66.507768

               AdobeCrashReporter.framework   AdobeCrashReporter   6.0.20120720  

               AdobeExtendScript.framework   AdobeExtendScript   4.2.12.18602   66.490082

               AdobeJP2K.framework   AdobeJP2K   2.0.0.18562   66.236923

               AdobeLinguistic.framework      17206  

               AdobeMPS.framework   AdobeMPS   5.8.0.19463   66.495174

               AdobeOwl.framework   AdobeOwl   5.0.4   79.517869

               AdobePDFL.framework   AdobePDFL   10.0.1.18562   66.419471

               AdobePDFSettings.framework   AdobePDFSettings   1.4  

               AdobePIP.framework   AdobePIP   7.0.0.1686  

               AdobeScCore.framework   AdobeScCore   4.2.12.18602   66.490082

               AdobeUpdater.framework   AdobeUpdater   6.0.0.1452   "52.338651"

               AdobeXMP.framework   AdobeXMPCore   66.145661   66.145661

               AdobeXMPFiles.framework   AdobeXMPFiles   66.145661   66.145661

               AdobeXMPScript.framework   AdobeXMPScript   66.145661   66.145661

               ahclient.framework   ahclient   1.7.0.56  

               aif_core.framework   AdobeAIF   3.0.00   62.490293

               aif_ocl.framework   AdobeAIF   3.0.00   62.490293

               aif_ogl.framework   AdobeAIF   3.0.00   62.490293

               AlignmentLib.framework   xcode   1.0.0.1  

               amtlib.framework   amtlib   6.0.0.75  

               boost_date_time.framework   boost_date_time   6.0.0.0  

               boost_signals.framework   boost_signals   6.0.0.0  

               boost_system.framework   boost_system   6.0.0.0  

               boost_threads.framework   boost_threads   6.0.0.0  

               Cg.framework   NVIDIA Cg     

               CIT.framework   CIT   2.1.0.20577   146758

               data_flow.framework   AdobeAIF   3.0.00   62.490293

               dvaaudiodevice.framework   dvaaudiodevice   6.0.0.0  

               dvacore.framework   dvacore   6.0.0.0  

               dvamarshal.framework   dvamarshal   6.0.0.0  

               dvamediatypes.framework   dvamediatypes   6.0.0.0  

               dvaplayer.framework   dvaplayer   6.0.0.0  

               dvatransport.framework   dvatransport   6.0.0.0  

               dvaunittesting.framework   dvaunittesting   6.0.0.0  

               dynamiclink.framework   dynamiclink   6.0.0.0  

               FileInfo.framework   FileInfo   66.145433   66.145433

               filter_graph.framework   AdobeAIF   3.0.00   62.490293

               hydra_filters.framework   AdobeAIF   3.0.00   62.490293

               ICUConverter.framework   ICUConverter   3.61   "gtlib_3.0" "." "16615"

               ICUData.framework   ICUData   3.61   "gtlib_3.0" "." "16615"

               image_compiler.framework   AdobeAIF   3.0.00   62.490293

               image_flow.framework   AdobeAIF   3.0.00   62.490293

               image_runtime.framework   AdobeAIF   3.0.00   62.490293

               LogSession.framework   LogSession   2.1.2.1681  

               mediacoreif.framework   mediacoreif   6.0.0.0  

               PlugPlug.framework   PlugPlug   3.0.0.383  

               UpdaterNotifications.framework   UpdaterNotifications   6.0.0.24   "6.0.0.24"

               wrservices.framework        

             

             

             

             

            Required plug-ins:

             

             

               3D Studio 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

               Accented Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Adaptive Wide Angle 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “Adaptive Wide Angle.plugin”

               Angled Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Average 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Average.plugin”

               Bas Relief 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               BMP 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Camera Raw 8.5 (236), Copyright © 2014 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

               Camera Raw Filter 8.5 (236), Copyright © 2014 Adobe Systems Incorporated - from the file “Camera Raw.plugin”

               Chalk & Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Charcoal 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Chrome 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Cineon 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2002-2012 Adobe Systems Incorporated - from the file “Cineon.plugin”

               Clouds 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

               Collada DAE 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

               Color Halftone 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Colored Pencil 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               CompuServe GIF 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Conté Crayon 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Craquelure 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Crop and Straighten Photos 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”

               Crop and Straighten Photos Filter 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Crosshatch 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Crystallize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Cutout 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Dark Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               De-Interlace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Dicom 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “dicom.plugin”

               Difference Clouds 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Clouds.plugin”

               Diffuse Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Displace 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Dry Brush 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Eazel Acquire 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1997-2012 Adobe Systems Incorporated - from the file “EazelAcquire.plugin”

               Embed Watermark NO VERSION - from the file “DigiSign.plugin”

               Entropy 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Extrude 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               FastCore Routines 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “FastCore.plugin”

               Fibers 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Film Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Filter Gallery 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Flash 3D 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

               Fresco 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Glowing Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Google Earth 4 KMZ 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

               Grain 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Graphic Pen 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Halftone Pattern 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               HDRMergeUI 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “HDRMergeUI.plugin”

               IFF Format 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Ink Outlines 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               JPEG 2000 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2001-2012 Adobe Systems Incorporated - from the file “JPEG2000.plugin”

               Kurtosis 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Lens Blur 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Blur.plugin”

               Lens Correction 13.0, Copyright © 2002-2012 Adobe Systems Incorporated - from the file “Lens Correct.plugin”

               Lens Flare 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Liquify 13.0, Copyright © 2001-2012 Adobe Systems Incorporated - from the file “Liquify.plugin”

               Matlab Operation 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

               Maximum 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Mean 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Measurement Core 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “MeasurementCore.plugin”

               Median 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Mezzotint 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Minimum 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               MMXCore Routines 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MMXCore.plugin”

               Mosaic Tiles 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Multiprocessor Support 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1990-2012 Adobe Systems Incorporated - from the file “MultiProcessor Support.plugin”

               Neon Glow 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Note Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               NTSC Colors 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “NTSC Colors.plugin”

               Ocean Ripple 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Oil Paint 13.0, Copyright © 2011 Adobe Systems Incorporated - from the file “Oil Paint.plugin”

               OpenEXR 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Paint Daubs 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Palette Knife 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Patchwork 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Paths to Illustrator 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               PCX 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PCX.plugin”

               Photocopy 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Photoshop 3D Engine 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “Photoshop3DEngine.plugin”

               Picture Package Filter 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “ChannelPort.plugin”

               Pinch 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Pixar 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “Pixar.plugin”

               Plaster 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Plastic Wrap 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               PNG 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Pointillize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Polar Coordinates 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Portable Bit Map 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “PBM.plugin”

               Poster Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Radial Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Radiance 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”

               Range 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Read Watermark NO VERSION - from the file “DigiRead.plugin”

               Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”

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               Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Skewness 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Solarize 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”

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               Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

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               Standard Deviation 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               STL 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

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               Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

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               Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”

               Variance 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”

               Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”

               Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Wavefront|OBJ 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”

               Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

               Wireless Bitmap 13.1.2 20130105.r.224 2013/01/05:23:00:00  ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”

               ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”

             

             

            Optional and third party plug-ins: NONE

             

             

            Plug-ins that failed to load: NONE

            Flash:

               Mini Bridge

               Kuler

            Installed TWAIN devices: NONE

            • 3. Re: Why can't I use 3D?
              JJMack Most Valuable Participant

              Your display adapter does not meet requirements.

              Video Card Memory: 256 MB

              3D requirement is at least 512MB VRAM more is better and I have read if you use multiple displays 512MB might not do.

              • 4. Re: Why can't I use 3D?
                John Waller Adobe Community Professional & MVP

                See also New system requirements for Photoshop 13.1

                 

                512 MB of VRAM

                When you open Photoshop 13.1 with less than 512 MB of VRAM, the following error appears, and 3D functionality is unavailable:

                Photoshop has detected graphics hardware that is not officially supported for 3D, and has temporarily disabled 3D functionality. Updating the driver of your video adapter can resolve the issue.

                Check the manufacturer's website for the latest software.

                Note: This requirement only applies to 3D features, which require a minimum video adapter with 512 MB of VRAM.

                For more information, visit: http://www.adobe.com/go/photoshop_gpu_en

                • 5. Re: Why can't I use 3D?
                  SG... Adobe Employee

                  Hi,

                   

                  There's a way to rollback your Ps CS6 version so that the 3D feature is re-enabled, I believe (I have only tried the 14.0 rollback so far). Is there a reason you are using 13.1, instead of 14.2.1 or 15.0?

                   

                  You could rollback to 13.0, then update to 13.0.6. Then also install either 14.2.1 or 15.0 to use the more recent features, but not the 3D feature set. It's not ideal, but might work for you given your current laptop configuration.

                   

                  I can provide more details on rolling 13.1 back to 13.0 if you're curious.

                   

                  regards,

                  steve