1 Reply Latest reply on Aug 10, 2014 5:26 PM by jeromiec83223024

    Adobe flash update now PC very slow for videos

    jerzmade

      Hello,

       

      My laptop is a year or so old and has been working great, no problems, no issues, never had slow or unresponsive internet experience before. But recently I either updated firefox and/or updated my adobe flash and my computer is ridiculously slow and no where near the performance it used to have. I also went out and bought 4GB additional of RAM. It had 4GB originally now totaling 8GB.

       

      My issues are: Anytime I go onto a website that either has video embedded files or any flash player or shockwave player files it freezes up, to the point where I have to hit the control alt delete and kill the firefox. I then tried loading some websites (ei: ESPNdotcom is a site that always gives me problems and then gives me the unresponsive adobe flash player crashed error) or even when i try to stream or play any video, whether its on youtube or movie/show sites. My computer never had issues before one of these adobe updates and maybe that could be the issue. Not sure though. I've tried uninstalling firefox with revo uninstaller, along with uninstalling adobe flash, then reinstalling firefox then adobe flash with latest update of both. Still same results. This has happened on firefox, i tried using microsoft explorer same thing, and i also just tried google chrome which is slightly better loading websites but playing videos is still stagnant.

       

      These are the errors I get, mostly just the first one.

       

      "shockwave flash may be busy, or it may have stopped responding. You can stop the plugin now or you can continue to see if the plugin will complete"

      and

      "a script on this page may be busy or it may have stopped responding. You can stop the script now or you can continute to see if the script will complete.  Then says https://[something different everytime]"

       

      i use windows 8.1

      pc is samsung NP355E5C

      8GB Ram

      Adobe Shockwave version 12.1.3r153

      Adobe FlashVersion 14.0.0.145

      Firefox 31.0