1 Reply Latest reply on Nov 11, 2014 12:49 AM by Zydeco57

    E_ACT_NOT_READY.

    kasuri

      Recently I had a computer crash (MacBookAir) and had to replace it (MacBookPro) and did a restore from the Time Machine.  Since then I cannot borrow books from the public library; I get the following error message: E_ACT_NOT_READY. Any suggestion how to fix this?

        • 1. Re: E_ACT_NOT_READY.
          Zydeco57

          I had the exact same problem & this worked for me. All I needed was the first step. Good luck!!!! (copied from another thread):


          "Sometimes ADE gets its registration/activation confused and in a semi-authorized state.

          Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.

          Unfortunately, it often then gives misleading error messages about what is wrong.

          A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.

          Another is  "E_AUTH_NOT_READY"

           

          This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).

          Restart ADE, and then reauthorize with your (old) Adobe ID.

           

          In extreme cases on the mac, the following extra step has helped some people.  Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0