0 Replies Latest reply on Jul 31, 2014 10:34 AM by Pan8v

    Event logs on last 3 Halts

    Pan8v

      I have gone through all the KB suggestions for PS, here are the last 3 event logs when the program was attempting redraws.....

       

      Faulting application name: Photoshop.exe, version: 15.0.0.58, time stamp: 0x536b438e

      Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24

      Exception code: 0xc0000005

      Fault offset: 0x000000000005320e

      Faulting process id: 0x1b30

      Faulting application start time: 0x01cfab63d4e5d7b5

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

      Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

      Report Id: 8101b774-1757-11e4-b423-0026832f9260

       

      The program Photoshop.exe version 14.2.1.570 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

      Process ID: 1b80

      Start Time: 01cfab5b0839db71

      Termination Time: 5096

      Application Path: C:\Program Files (x86)\Adobe\Adobe Photoshop CC\Photoshop.exe

      Report Id:

       

      Faulting application name: Photoshop.exe, version: 15.0.0.58, time stamp: 0x536b438e

      Faulting module name: Photoshop.exe, version: 15.0.0.58, time stamp: 0x536b438e

      Exception code: 0xc0000005

      Fault offset: 0x0000000001a852d5

      Faulting process id: 0x5dc

      Faulting application start time: 0x01cfab559cc75f9c

      Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

      Faulting module path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe

      Report Id: b8222079-174c-11e4-b423-0026832f9260