I recently had to install PS CC on a new laptop, identical in every way to the old one.
I only have one extension I use that is for Adobe Scene7, since i have had to reinstall, it has installed in the CC extension manager but is not accessible in PS CC it's self. The Extensions menu is just grey, so when I roll over it, nothing happens.
(note that I also run this on my mac, and I have the same issue)
i Am running the following versions
Ps CC 2014 (20140508.r.58 X64)
Extension manager CC 22.214.171.124
any suggestions To get me back up and running would be appreciated as downloading and uploading have become massive problems!
will provide any other additional info if it will help solve the problem!
Its actually rather funny, because I'm using 2 of your products, and they no longer work together..... I would hope that you guys do update the S7 extension.
For the moment I've had to download the older version of PS CC to allow me to carry on working efficiently.
At least I now know what the issue was.
This is one of the reasons we don't uninstall old versions of software after installing an upgrade, add-ons may not work. We generally recommend keeping the older version around until you don't need it anymore.