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1. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 2, 2014 11:43 AM (in response to Jacob Barkey)After trying everything I could find for 10 hours straight, I did a full uninstall (remove preferences checked), clean, reinstall of Premiere Pro and Media Encoder. That seems to have worked.
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2. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 2, 2014 2:09 PM (in response to Jacob Barkey)So now it's not working again. I've tried opening a new project and importing my original project and sequences, but I've had no luck. I can get through the first 60% of rendering, then it'll just stop and the window will stay open as if it is rendering, but leaving it for hours does nothing. When I hit cancel, PP freezes and I have to force quit.
I've been through this process quite a few times. I've also repaired disk permissions just in case. Someone, please help me!
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3. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
R Neil Haugen Aug 2, 2014 2:16 PM (in response to Jacob Barkey)Is it still freezing on that one frame, or is that issue gone?
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4. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 2, 2014 2:27 PM (in response to R Neil Haugen)Every time I try to render, it stops on the same spot - a series of GoPro clips. I have never had an issue like this before, and, like I said above, I have opened another project and rendered the whole thing with no issues.
It leads me to think the GoPro videos are the issue, but they played fine in the project until 18 hours ago, when I posted this message.
One thing I have noticed is that they were yellow render lines before because I'm using native effects, but now they are red. I'm not sure why.
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5. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 2, 2014 2:33 PM (in response to Jacob Barkey)There are also times when I'll open the project (after force quitting) and get the classic error message telling me that PP is going to shut down.
Then it doesn't shut down when I hit "okay", it just keeps the project open renaming it "xxxxxxxx_recover.prproj". Then I can continue working on my project, but the video display in the program and reference windows are stuck on whatever frame it was on when that error message came up during startup.
There are just so many weird things happening for seemingly no reason at all.
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6. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
R Neil Haugen Aug 2, 2014 4:07 PM (in response to Jacob Barkey)So it's clearly freaking out on the GoPro clips. This project.
I'm wondering ... how about creating a new project, importing just a couple of those clips (especially if one or two seem to be more commonly the "glitch" point), add them to that project's brand spankin' new timeline, and simply render them out. It sounds like either a file is corrupted or perhaps the project has some of it's files corrupted.
Neil
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7. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 2, 2014 4:44 PM (in response to R Neil Haugen)I'm not so sure. I did as you suggested, and my computer just rendered through 30 minutes of the GoPro footage like a hot knife cutting butter.
It just wouldn't line up. I've never had an issue with GoPro footage before, and we use a lot of it! I have a feeling it has to do something with my render settings, but I never touched any of that until I had to start troubleshooting yesterday.
Any thoughts there?
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8. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
R Neil Haugen Aug 2, 2014 4:56 PM (in response to Jacob Barkey)I'm not sure I understand "It just wouldn't line up." Um ... ?
I'm leaning more towards there's something in the PrPro project file for that particular project that's corrupted. You're working fine with other projects, and with the clips that make that PrPro project go wonky if put on a fresh timeline. To me that sounds like a corrupted project. You can check if your render setting are the problem by simply choosing something different. So if you're exporting to H.264, maybe just try an .mov or mp4 or DNxHD or something. Does it render that codec? If so, then you've got a render settings issue most likely. If it still chokes, I'll be you've got a corrupted project file.
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9. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 2, 2014 5:56 PM (in response to R Neil Haugen)Okay, so I figured it must be a corrupt project since the footage was fine in another project, so I followed these directions (Premiere CC corrupt project files including auto-save) and created a new project importing in just the sequences one by one. That worked well (on the second attempt), so I went with it. It rendered all the way up to the same part, and now it's not rendering further but just adding time on to the "Estimated Time Left" column on the render window.
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10. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
R Neil Haugen Aug 5, 2014 2:22 PM (in response to Jacob Barkey)Sorry 'bout the time lag. Our new firm just started its first large project, and as the tech geek for the photo-part of it, been kinda busy.
So there's clearly a problem with the project file having gotten corrupted, but ... when it hits the footage it choked on before, it choked again. There's some kind of glitch here that has to to with PrPro interacting with those files. I'm wondering if a file header somewhere has a digit that can confuse PrPro or something? I do recall a couple issues of a similar nature that eventually involved people sending a bit of the nasty footage to an Adobe staffer, who poked through behind the scenes and found something that was not exactly what it might best have been in a header or something. Altered that, PrPro & footage liked each other again, everybody else happy. But that's the sort of ish that one needs experience at ... and I've got none.
There's been times also where people have split a project up ... right on the edge of the Problem. Three parts to their project, in separate project files. First "good" part, and rendered it out as a separate project. Next project, the "troubled" footage that worked by itself, as again its own project, and rendered out. Then the final & also untroubled part, again rendered out. I've heard of both taking those into QuicktimePro (if appropriate codec) and uniting in one continuous piece, I've also heard of people who took three PrPro projects that had been rendered out separately (if I recall one was probably about six parts, a long & complex bugger) and brought those rendered-out parts back in to make a final project with everything in it. In fact, there are a number of people who split their larger projects into chunks, that are finished separately, then combined in a final PrPro project for final polishing as their normal work habit.
Best wishes ...
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11. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Kevin-Monahan Aug 5, 2014 4:42 PM (in response to R Neil Haugen)Thanks for handling this, Neil. I would think that one, or more, of the GoPro clips are corrupt. I'd bet if Jacob transcoded then he'd have an easier time. This just a hunch, though.
Thanks,
Kevin -
12. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 5, 2014 3:30 PM (in response to Kevin-Monahan)Thanks Neil and Kevin.
I've been working with Adobe's support team since Friday for 8-10 hours a day, and nobody can seem to solve this one. One person will think it's something, then it'll not work again, so another person will change some other stuff, and then it'll all go bad again, etc. I also have this problem in another project I started after this one stopped working, and it's a completely different video! I tried transcoding to ProRes, and I had some success without it, editing for about two hours straight before it stopped rendering again.
I really don't know what to do at this point. I have three videos due tomorrow. One is 99% complete, and the other two are 50%. But I can't work on them right now because they won't stay open.
It's incredibly frustrating, but thank you for your assistance. If you can think of anything else, I will gladly try it!
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13. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
R Neil Haugen Aug 5, 2014 3:40 PM (in response to Jacob Barkey)Jacob, I feel your pain ... but this is well above my pay-grade so to speak! At this point, I'm wondering if dumping programs, running the CC Cleaner applet, re-installing, and then running the go-pro trouble children only after transcoding them might get you up and running. You've got a day or two just extra-time to work that through, right?
Other than that, I'm totally out of ideas. Kevin's the go-to guy of the moment it would seem ...
Neil
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14. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Jacob Barkey Aug 5, 2014 10:59 PM (in response to R Neil Haugen)You know what Neil? I found the problem, and you and Kevin were right on top of it! I'm not sure why I was having the number of other problems I was having, but the reason that clip wouldn't render was exactly what you said - something in it was skewed. The only way I actually finally figured out which one was while I was working with one of the Adobe support techs. He asked me to wait for all of the clips to conform (of which there is a combined amount of four and a half hours of GoPro footage amongst other DSLR footage). While they were conforming, a little red octagonal shape hung around the bottom right of my screen. I clicked it, thinking it would skip some clips that I didn't use in the sequence, but instead it showed me a clip that wasn't conformed correctly.
Naturally, I just clicked "clear all" without thinking. Twenty minutes later, a thought clicked into my head that the clip was actually the one I was having trouble with. So I transcoded just that clip, and linked it. Bam. I haven't had a problem since!
Thanks so much, gentlemen!
P.S. In case you're wondering, the only reason I have time to write this much is because all three videos are complete and uploading now.
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15. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
Kevin-Monahan Aug 6, 2014 9:54 AM (in response to Jacob Barkey)Awesome news, Jacob! I didn't realize it took so long to conform GoPro footage, though. I'll check into that.
Thanks,
Kevin
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16. Re: Premiere Pro: Not Playing Timeline, Not Rendering Full Sequence, Stalling on One Frame
R Neil Haugen Aug 6, 2014 12:32 PM (in response to Jacob Barkey)Jacob,
Glad to hear you're back up to speed. And glad I was of some assistance. This really is for the most part amazing software, even with some glitches here & there. The staffers like Kevin have so many complicated things to solve it amazes me their brains don't simply implode. Total PITA to find that one clip of maybe 30 or 300 that is chunking the whole system at times. Especially as when there's a bunch of clips in the mix, trying to figure out which one IF one is really the fault can be an amazing brain puzzler of a job. Nifty this one popped up for you, although I'm going to watch for that little warning thingie myself now, hadn't noticed it before. Good to know ...
Neil




