I am having a serious crashing problem in PrE9 that I can't resolve. I consider myself to be an intermediate level user and have used PrE9 for a couple of years now. I was creating a video when the app starting consistently crashing. I can't work with the program more than a couple of changes when it happens. I believe it is something I did but I don't know what. There are no still images/jpgs in the video. It seemed to start occurring either when I was re-arranging clips or when I was adding titles. I am using Windows 7. If you can help me I would appreciate it. I already have about 20 hours into this project. The video will be about five minutes long when complete, from about 80 minutes original footage (a theatre play). I was about 85% done when the crashing occurred. Thank you very much.
This is the error message I received:
Problem Event Name: APPCRASH
Application Name: Adobe Premiere Elements.exe
Application Version: 220.127.116.11
Application Timestamp: 4ca3d37f
Fault Module Name: AudioFilters.dll
Fault Module Version: 18.104.22.168
Fault Module Timestamp: 4ca3b490
Exception Code: c0000005
Exception Offset: 00018770
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Sorry I forgot to mention I have been rendering the video consistently.
Hello, any help from anyone on this? If the error can't be interpreted or fixed, is there a suggested way I can "work backyards" to where I probably caused the problem?