2 Replies Latest reply: Aug 4, 2014 7:05 AM by brushwipe RSS

    Has anyone else had problems uploading modifyed files to an external server

    brushwipe Community Member
    brushwipe Aug 2, 2014 11:33 AM

      Hi, My website bilyz.com has been running OK on two external servers, two different hosting providers, yet neither will allow me to upload modified files.

      Since both external servers will run my site OK this narrows the problem source down to my site construction (pre 2014 update) or to Muse software.

      The external servers will accept all my html files without a hitch but stalls at various images and not always the same image.

      Now I have totally rebuilt the site by stripping out all images, resizing them and remounting them into the slider widget but it doesn't make a difference.

      The external server technicians are at a loss to explain and after research have referred me back to Adobe Muse.

      Kind regards

       

      Bill Watters

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        • 1. Re: Has anyone else had problems uploading modifyed files to an external server
          Aishvarya Raj Rastogi Employee Hosts
          Aishvarya Raj Rastogi Aug 4, 2014 6:10 AM (in response to brushwipe)

          Hi Bill,

           

          This is an odd. The "Modified files only" option should work. I'd suggest you to publish the site to Business Catalyst server. Then make some changes to the site and publish the Modified files only to the BC site. Please let us know whether or not it works.

           

          Regards,

          Aish

          • 2. Re: Has anyone else had problems uploading modifyed files to an external server
            brushwipe Community Member
            brushwipe Aug 4, 2014 7:05 AM (in response to Aishvarya Raj Rastogi)

            Thank you Aish

            As per your suggestion I published the unchanged site to Business Catalyst as bilyzcom.businesscatalyst.com and it uploaded without a fault. Then I made an alteration to the Gallery page where I changed one image in the slider and a small typo on the Design page. Then published again but this time I selected 'options' and clicked on 'modified files only' Result: The site uploaded perfectly and the altered pages showed the recent changes.

            So can we conclude that the source of the problem isn't in the Muse software?.

            However, If this problem only occurs with the external server since the update; it also stalls when uploading all files and with modified files so could it point to the recent Muse 2014 update?

            Yesterday I have also uninstalled my most recent version then re-installed it via the Creative Cloud File manager. . My copy is 2014.0.1.30 CL 785017

            I hope this gives you something to work on.

            I look forward to your reply.