2 Replies Latest reply: Aug 4, 2014 8:16 AM by Ann Bens RSS

    when exporting/rendering a .mov from both PP and AE the .mov thumbnail is not right

    taro taro

      Hello,

       

      I have recently upgraded to OSX mavericks and updated my AE and PP CS6. When I export/render a movie the videos seem fine but the thumbnails are not a screenshot of the video - which is how I would like it (how it used to be). Instead it is of the quicktime logo just like this - http://embryology.med.unsw.edu.au/embryology/images/8/8c/Quicktime-icon.jpg. Please can anyone tell me how to fix this problem.

       

      Thank you in advance,

      Taro