1 Reply Latest reply: Aug 4, 2014 11:05 AM by Sara.Forsberg RSS

    Even though I am signed in, the software will not allow me to convert to a word document. I keep receiving an error.

    karickeo Community Member

      Even though I am signed in, the software will not allow me to convert a PDF to a word document. I keep receiving this message: "An error occurred while signing in."