Hi - I have received an e-mail from Adobe saying:
'We have been unable to bill the payment method on file for your account. To make sure you have uninterrupted access to Creative Cloud, please take a moment to update your billing information.'
I have looked at my billing history which reads as follows:-
Date Type Payment
30 Jul, 2014 Invoice £8.78
29 Jun, 2014 Invoice £8.78
30 May, 2014 Invoice £8.78
29 Apr, 2014 Invoice £8.78
30 Mar, 2014 Invoice £8.78
27 Feb, 2014 Invoice £8.78
30 Jan, 2014 Invoice £8.78
When I open Photoshop I am getting a message saying that my subscription may end in 25 days (now 24) - does anyone know how I can I update my payment?
Many thanks, Raphael.
Credit card https://helpx.adobe.com/utilities/credit-card.html may help
Change Account https://forums.adobe.com/thread/1465499 may help
Thank you for the quick reply John - I managed to get it sorted through Live Chat with Adobe.