6 Replies Latest reply on May 8, 2007 2:56 AM by C_Clarke

    unknown exception while copying project

    Robert_R.
      I got a Problem with RoboHelp HTML when i copy the project and save locale after a wile i get

      Error, unknown exception. Please contact RoboHelp HTML Technical Support.

      The connect to the Database was successfull and the installation Version is 5.02. The Machine is a Win XP Pro SP2 and all other connaections over the net to the servers are working. I got an error before that he couldn't copy one file, so i renamed it and it works. Now he stopped while copying files from the Project I think. I have no clue why this is happening, all other users are working well only this new installation wouldn't work. I tried different installations but without a real error code or description it is very hard to solve the problem.

      Please can anyone help me!