@Amikoe – I had success with the following approach (Mac OSX 10.6.8):
Copy/Paste the formatted text to TextEdit.
Save a Word doc file from it.
Place that in InDesign.
It should retain the formatting - at least it does on Windows using Outlook
You haven't given us your operating system or your email client details - so it's anyone's guess to why it's not working.
Usually I reply to these people saying "please supply in MS Word version only, and as attachment, as requested".
@Eugene – I just tried with Outlook on my Mac (Outlook Web App) and text is pasted unformatted…
So I used the second step with TextEdit app and the Word doc format.
That was successful.
Also tried rtf format from TextEdit, but had only little success: the formatted typeface traveled over (Tahoma in my case), but all pieces of text in bold or italic were not formatted.
Strange - I always do it and it's fine. Maybe it's a Windows thang.
However, doesn't change the fact the OP did not let us know what operating system or email client they are using.
Also important: If you like to copy/paste formatted text, go to your preferences in InDesign. Could be that the option for "pasting text unformatted only" is checked.
But in my test cases on Mac OSX this was not the problem…
Could be the message was formatted as and by HTML.
Thanks, Laubender. IT DID WORK — BUT NOT ALWAYS... As you can see below (left image is always from Mail, right image is from TextEdit): Of the 3, the middle screen image is actually her REPLY TO MY (formatted) TEXT which I copied from my ID page, and pasted into my email sent to her for editing.... SO when she sent me her own formatted text -- it lost the formatting when copied into TextEdit....
...Basically we're back to square one...
(If it matters: OS 10.8.5, Apple's Mail program 6.6)
@Amikoe – hm…
A roundtrip InDesign <=> Mail <=> InDesign via copy/paste as workflow?
I think that will break any time… (and it did).
Maybe its time for something different. Something like this:
DocsFlow » Em Software
Did you ever try the following?
1. Copy/paste from InDesign to TextEdit (or MS Word)
2. Copy/paste from TextEdit (or MS Word) to Mail (is Apple's Mail app your email app?)
Are all fonts you are using in InDesign available in Mail?
Are they available to your client?
I think somewhere in this maze of options this workflow has to break.
No, no, no. The typical scenario is this client who sends me text which she formatted in her email program, even though I repeatedly asked her to type the text and format it in MSWord... This client is an elderly woman who knows nothing about computers, so I have to accept her shortcomings, what can I do.... The only example that did actually work, retaining its formatting — happened to be the one with text originated from me... But that's not the kind of situation I'm faced with and asking about.