2 Replies Latest reply: Aug 7, 2014 8:04 AM by Mayank_M

update failed suppression administrator

terlo001 Aug 5, 2014 6:27 AM

I try to install AdobeFramemaker_11_0_2 update and I get the following message:

Update couldnot be applied: Please contact your administrator if you wish to apply updates to your machine

Updates have been suppressd by your administrator

I am full administrator at my machine. What could be the problem...?

1. Re: update failed suppression administrator

Jeff_Coatsworth Aug 5, 2014 6:40 AM (in response to terlo001)

Check to see that you have full rights to your c:\program files(x86)\ folder?
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2. Re: update failed suppression administrator

Mayank_M Aug 7, 2014 8:04 AM (in response to terlo001)

Hi There,

Close all the Applications.

Open the location mentioned below

C:\Program Files(x86)\Common Files\Adobe\AAMUpdaterInventory\1.0

There will be a AdobeUpdaterAdminPrefs.dat. Open this .dat file in notepad and then change the value from 1 to 0. Save it.

Then run the Installer update once again.

Regards,
Mayank
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