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Robohelp 11 - updates to web page not visible in Firefox...ok in other browsers

New Here ,
Aug 05, 2014 Aug 05, 2014

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Hi

We use Robohelp 11 to create help pages.

Often we notice that when we make changes and republish a page, the changes take a while to be visible in Firefox and Chrome, but tend to be immediately visible in Internet Explorer.

On this occasion we changed a page around two months ago (updated links for new embedded YouTube videos). I can see the new videos in Chrome and IE, but still see the old videos in Firefox 31.0, despite having cleared my cache.

Worried that users won't see updates.

Anyone experienced similar?

thanks

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LEGEND ,
Aug 05, 2014 Aug 05, 2014

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Perhaps something in the link below helps?

Force cache refresh for my website | Firefox Support Forum | Mozilla Support

Cheers... Rick

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New Here ,
Aug 05, 2014 Aug 05, 2014

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Thank you very much, I will discuss that with my colleagues.

Best wishes

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Resources
RoboHelp Documentation
Download Adobe RoboHelp